On Campus Housing Utility Problems (Email Rough Draft)

I am writing this email as a result of a number of problems residents of Heritage Hall have been having concerning utilities, and communication about them. After receiving a recent message reporting that Heritage will have no hot water on Thursday, it has come to my attention that we have had no hot water since as early as Tuesday. Similarly, after our cable has been out for nearly 4 days, I was notified, just today, of a possible cable outage that should continue until late Thursday.

As a payed resident of Heritage Hall, I would appreciate anything you could do to possibly change your hours of maintenance on these utilities. It becomes a big nuisance for students to have to wake up early and take a cold shower because the hot water is out during the week rather than on the weekend. Similarly, cable maintenance could be done during a holiday, while people are gone, to insure that we can maximize our enjoyment while staying on campus.

Lastly, at the very least, we would appreciate notification before these changes happen. Residents such as I, would have a lot easier time accommodating for future changes, rather than adjusting to strange utility behavior without notification. Thanks for any help I can receive on this issue. The residents of Heritage Hall would appreciate it greatly.

Sincerely,

Ben Hopkins